Hilton Atlanta/Marietta Hotel & Conference Center
Отзывы гостей
The staff at the front desk were wonderful and very helpful. I'd like to mention staff member Pam and say that her kindness and professionalism were outstanding.
Jeffery
апрель 2024 г.
On the evening of 9/27 I needed to change my reservation which was booked through Booking.com, due to Hurricane Helene, from 9/28 to 9/29. I thought this would be easy to accomplish, unfortunately I was wrong. Booking.com Customer service requires the hotel to respond to an email confirming Hilton Marietta GA would cancel my reservation with no penalty. It took 3 days for Hilton to receive the email from Booking.com. Frequent calls by me and your staff to try to rectify the situation only resulted in confusion over the process. With help of your front desk staff (Pam Wilson and Tom Woodwork) we were to finally able to get a confirmation of cancelation from Booking.com on Sunday 9/29. Thankfully your staff was very professional, considerate of our frustration with booking.com and most of all helpful in resolving the problem.
Klautzer
октябрь 2024 г.
The property was beautiful! Very clean and comfortable. The front desk and the bartenders were fabulous! We enjoyed everything.
Ashley
ноябрь 2024 г.
Brooke, the front desk specialist was absolutely amazing. She took care of the concerns I did have quickly. Also, the housekeeping staff (I believe the specific staff member's name starts with a "D") came into our room and cleaned the small things we noticed that made us uncomfortable.
Kayla
июнь 2024 г.
The location was very convenient for my needs. The room, bed, pillows, towels, bath etc were all VERY comfortable. It was also nice that even though they posted a sign that said they would clean the room IF requested, they DID come in and straighten things up a bit each day. I was there for 3 nights. I would come back.
Keith
февраль 2023 г.
It was quiet the staff was nice and the food and drinks were good
Kanika
май 2024 г.
The grounds are beautiful, the lobby is a lovely place to relax. The breakfast was delicious.
Emily
июнь 2024 г.
Thomas
январь 2025 г.
Derrick at the front desk was AWESOME at check in and check out! He reminded me I had paid for breakfast (I totally forgot). Breakfast was good. I grabbed something on the go and it was delicious and perfect!
Bb
ноябрь 2023 г.
The beds/ pillows were very comfortable. Guest services was so friendly and helpful. The cleanliness of the room was outstanding! Great stay!
Jakiya
январь 2024 г.
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