The staff at the front desk were wonderful and very helpful. I'd like to mention staff member Pam and say that her kindness and professionalism were outstanding.
Jeffery
2024年4月
On the evening of 9/27 I needed to change my reservation which was booked through Booking.com, due to Hurricane Helene, from 9/28 to 9/29. I thought this would be easy to accomplish, unfortunately I was wrong. Booking.com Customer service requires the hotel to respond to an email confirming Hilton Marietta GA would cancel my reservation with no penalty. It took 3 days for Hilton to receive the email from Booking.com. Frequent calls by me and your staff to try to rectify the situation only resulted in confusion over the process. With help of your front desk staff (Pam Wilson and Tom Woodwork) we were to finally able to get a confirmation of cancelation from Booking.com on Sunday 9/29. Thankfully your staff was very professional, considerate of our frustration with booking.com and most of all helpful in resolving the problem.
Klautzer
2024年10月
The property was beautiful! Very clean and comfortable. The front desk and the bartenders were fabulous! We enjoyed everything.
Ashley
2024年11月
The hotel was clean. The staff was exceptional. I'm never going to forget the compassion they showed for my father. My father has alheizmers. He left his room in the middle of the night without my mother knowing. He got lost, and the hotel staff put him in a room to sleep until the next morning. Me and my family were so grateful. We couldn't thank them enough.
Janet
2025年4月
Brooke, the front desk specialist was absolutely amazing. She took care of the concerns I did have quickly. Also, the housekeeping staff (I believe the specific staff member's name starts with a "D") came into our room and cleaned the small things we noticed that made us uncomfortable.
Kayla
2024年6月
It was quiet the staff was nice and the food and drinks were good
Kanika
2024年5月
The location was very convenient for my needs. The room, bed, pillows, towels, bath etc were all VERY comfortable. It was also nice that even though they posted a sign that said they would clean the room IF requested, they DID come in and straighten things up a bit each day. I was there for 3 nights. I would come back.
Keith
2023年2月
The grounds are beautiful, the lobby is a lovely place to relax. The breakfast was delicious.
Emily
2024年6月
Thomas
2025年1月
Ate at the French restuarant for BK and Thaicoon for dinner
Brian
2025年2月