Hilton Atlanta/Marietta Hotel & Conference Center
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The staff at the front desk were wonderful and very helpful. I'd like to mention staff member Pam and say that her kindness and professionalism were outstanding.
Jeffery
أبريل ٢٠٢٤
On the evening of 9/27 I needed to change my reservation which was booked through Booking.com, due to Hurricane Helene, from 9/28 to 9/29. I thought this would be easy to accomplish, unfortunately I was wrong. Booking.com Customer service requires the hotel to respond to an email confirming Hilton Marietta GA would cancel my reservation with no penalty. It took 3 days for Hilton to receive the email from Booking.com. Frequent calls by me and your staff to try to rectify the situation only resulted in confusion over the process. With help of your front desk staff (Pam Wilson and Tom Woodwork) we were to finally able to get a confirmation of cancelation from Booking.com on Sunday 9/29. Thankfully your staff was very professional, considerate of our frustration with booking.com and most of all helpful in resolving the problem.
Klautzer
أكتوبر ٢٠٢٤
The property was beautiful! Very clean and comfortable. The front desk and the bartenders were fabulous! We enjoyed everything.
Ashley
نوفمبر ٢٠٢٤
Brooke, the front desk specialist was absolutely amazing. She took care of the concerns I did have quickly. Also, the housekeeping staff (I believe the specific staff member's name starts with a "D") came into our room and cleaned the small things we noticed that made us uncomfortable.
Kayla
يونيو ٢٠٢٤
The location was very convenient for my needs. The room, bed, pillows, towels, bath etc were all VERY comfortable. It was also nice that even though they posted a sign that said they would clean the room IF requested, they DID come in and straighten things up a bit each day. I was there for 3 nights. I would come back.
Keith
فبراير ٢٠٢٣
It was quiet the staff was nice and the food and drinks were good
Kanika
مايو ٢٠٢٤
The grounds are beautiful, the lobby is a lovely place to relax. The breakfast was delicious.
Emily
يونيو ٢٠٢٤
Thomas
يناير ٢٠٢٥
Derrick at the front desk was AWESOME at check in and check out! He reminded me I had paid for breakfast (I totally forgot). Breakfast was good. I grabbed something on the go and it was delicious and perfect!
Bb
نوفمبر ٢٠٢٣
The beds/ pillows were very comfortable. Guest services was so friendly and helpful. The cleanliness of the room was outstanding! Great stay!
Jakiya
يناير ٢٠٢٤
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